Thank you for choosing to use the services provided by our Indian firm ("ENEN Green Services Pvt Ltd"), hereto referred as (“ENEN”). ENEN is accessible from www.enengreen.com. The website www.enengreen.com is a property of ENEN Green Services Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at.
3. Information We Collect
3.1. Personal Information
We may collect personal information that you voluntarily provide to us when you use our services. This includes but is not limited to, your name, address, email address, phone number, identification documents, the contents of the message and/or attachments you may send us, any other information you may choose to provide, financial information, and any other information necessary to provide our services to you.
The information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
ENEN would use the information collected in various ways, including to:
To comply with legal obligations and regulatory requirements
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
To process transactions and fulfil your requests
Send you emails
Find and prevent fraud
3.2. Automatically Collected Information
We follow a standard procedure of using log files. When you use our website, certain information may be automatically collected, such as your IP address, device information, browser type, operating system, usage data, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is for analysing trends, administering the site, tracking users' movement, and gathering demographic information on the website which helps us improve our services and customize your experience.
3.3. Cookies and Similar Technologies
3.4. Disclosure of Information
We may disclose your personal information to the following entities:
Service providers: We may share your information with third-party service providers who assist us in operating our business and delivering our services. These service providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
Business transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the acquiring entity or successor.
Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We have adopted appropriate technical and organizational measures to ensure the security of your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have certain rights regarding your personal information, including the right to access, update, correct, and delete your information. You also have the right to withdraw your consent for the processing of your personal information. If you wish to exercise any of these rights or have any questions or concerns about your privacy, please contact us using the contact information provided below. We will respond to your requests or inquiries within a reasonable timeframe.
6. Grievance Officer
In accordance with Indian Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Pulak Mishra
A-49, Engine House,
Mohan Co-Operative, Mathura Rd,
Industrial Area, Block A,
New Delhi - 110044
If you have any questions about this Policy or other privacy concerns, you can also email us at firstname.lastname@example.org
7. Retention of Information